Learn some new ways to educate patients with these cool features from four Electronic Health Record systems.
One of the things we do most as eye-care professionals (ECPs) is educate our patients. The question is: Do our electronic health record (EHR) software systems deliver in this regard? Most do. Here are a few examples of how this essential practice tool can make your job easier and take patient education to the next level.
How it works: ECPs can print condition-specific materials to hand out to patients, but this information can also be viewed and printed by the patient any time via the Secure Patient Portal. The material is driven to the portal the moment the ECP begins noting conditions and diagnoses.
One cool feature: The Patient Education feature is fully automated, meaning that based on the patient diagnosis, select materials are automatically made available to patients. There is no need for the doctor to manually select an option to make certain materials available via the Patient Portal.
How it works: RevolutionEHR enables practices to automatically
generate diagnosis-specific documentation to present in real time to the patient. Data from the patient record is merged with pre-loaded templates
derived directly from the American Optometric Association which include education on diabetes, glaucoma, dry eye and more. The practice can also create custom patient education templates.
In addition, practices can set up reminders that will trigger based on a patient’s diagnosis or medication. The trigger adds a Care Plan Item and/or Patient Education Checkout Item, reminding the provider that it is necessary to generate patient-
One cool feature: RevolutionEHR’s one click Info button provides ECPs content-specific hyperlinks to the U.S National Library of Medicine’s MedlinePlus Connect health information service from the patient record. From there, information can easily be discussed, printed or sent to the patient via a secure patient portal.
How it works: The MaximEyes software from First Insight allows ECPs to directly access Medline Plus, a trusted health information resource. It also includes 33 pre-loaded education documents to share with patients.
One cool feature: ECPs have the ability to illustrate health conditions using realistic 3D templates during an exam.
UPRISE BY VISIONWEB
How it works: Uprise has auto-generated patient education materials that link to diagnosis and vision conditions. In addition, videos and text materials are linked to the secure patient portal for patient viewing at any time. Uprise also offers the provider the ability to search images from the Internet based on diagnosis and conditions. This allows ECPs to educate patients when questions are asked in the exam room.
One cool feature: Uprise can be customized to the doctor’s specifications so that when they select the diagnosis, the software does the rest, based on the parameters and treatment guidelines the doctor establishes.
Patient education technology will continue to improve as these and other companies hone in on provider needs for educating patients. Eyefinity EHR, Revolution EHR, Maximeyes and VisionWeb all offer demos on this portion of their product. Whether you are just beginning your EHR system search or considering a change, check out their demos. If you already have an EHR and are happy with your choice, be sure to closely watch for cool features that are frequently being introduced.
Michelle Titzkowski is the practice manager at Vision Clinic Dr. Savin and Associates in Racine, WI.
WHERE TO FIND IT:
Eyefinity/OfficeMate 877.448.0707 • eyefinity.com
Revolution EHR 866-261-0688 • revolutionehr.com
First Insight 800-920-1940 • first-insight.com
Uprise by VisionWeb 855.887.7473 • startyouruprise.com